Shipping

All products listed on ArtMarket are available in stock and ready to ship. Once your order is placed and confirmed, we’ll prepare it for dispatch.

Delivery

Orders are carefully packed and dispatched after they have been confirmed. Delivery times may vary depending on your location and the delivery method used.

You’ll receive relevant delivery information once your order has been processed.

Delivery Charges

Shipping charges may vary depending on your location, order size, and delivery method. Any applicable delivery charges will be communicated during the ordering process.

Returns

We want you to receive your order in good condition and as expected. If you receive an incorrect or defective item, please contact us as soon as possible after delivery.

Returns may be accepted where:

  • You received the wrong item.
  • The item arrived damaged or defective.
  • The item is unused and in its original condition, where a return is otherwise applicable.

Items must be returned in their original packaging and in a condition suitable for resale where applicable.

Items that have been used, damaged after delivery, or altered may not be eligible for return.

Return Requests

To request a return, contact us with your order details and a description of the issue. We may ask for photos or other information to help us assess the request.

Once your return request has been reviewed and approved, we’ll provide instructions on how to proceed.

Refunds & Replacements

Depending on the nature of the issue, an approved return may be resolved through a replacement or refund. Refunds will be processed after the returned item has been received and inspected. The time it takes for the refund to reflect may depend on the payment method used.

Need Help?

If you have any questions about shipping, returns, or an order you’ve received, please contact the ArtMarket team through our contact page. We’ll be happy to assist.